Privacy Policy

1. Who We Are

HASHIM STUDIO HIRE provides photography studio hire for photographers, content creators and businesses. Our studio hire services may be used for portraits, product photography, fashion imagery and social media content, depending on the facilities and arrangements confirmed for each booking.

HASHIM STUDIO HIRE is operated by HASHIM INFINITE PROPERTIES LTD, company number SC827970. For the purposes of applicable data protection law, the company is responsible for deciding how and why personal information is used in connection with our website and services.

The registered office above is the company’s registered address. The studio’s operating location and access arrangements will be confirmed separately where relevant to a booking.

2. Information We Collect

We collect information that is reasonably needed to respond to enquiries, arrange studio hire and operate our website.

Information you provide

When you contact us or request a booking, this may include:

• Your name and contact details, such as your email address and telephone number.
• Your preferred booking date, start time and requested hire duration.
• Details of your intended shoot, such as the type of photography, number of attendees and backdrop preferences.
• Information you choose to include in messages, forms or follow-up correspondence.
• Booking, payment-status and transaction-reference information needed to manage your reservation and business records.

Information collected through the website

Depending on the website features enabled, technical information may be collected when you visit, including your IP address, browser type, device information, pages visited, referring page and the date and time of access. Cookies and similar technologies may also collect information as described in our Cookie Policy.

Please avoid including unnecessary personal details about yourself or other people in an enquiry. If you provide another person’s information, please make sure you have an appropriate reason and permission to share it.

3. How We Use Your Information

We use personal information for specific purposes connected with running our studio hire service, including to:

• Respond to questions about the studio, available dates, pricing and hire arrangements.
• Check availability and discuss the requirements of a proposed session.
• Prepare, confirm, amend or administer a booking.
• Send relevant booking details, payment instructions, access information and practical updates.
• Keep records of enquiries, agreements, payments, cancellations and refunds where applicable.
• Respond to customer requests and resolve booking or service issues.
• Maintain the security, reliability and proper operation of our website.
• Meet applicable legal, accounting and record-keeping requirements.
• Understand website usage and improve the visitor experience where the relevant measurement tools are enabled and permitted.

We do not need more information than is reasonably relevant to the enquiry or booking. If information is required to arrange a requested service and you choose not to provide it, we may be unable to confirm the booking.

4. Our Lawful Reasons for Using Information

UK data protection law requires us to have a lawful basis for processing personal information. The basis depends on the information involved and why it is being used.

• Taking steps before a contract or performing a contract: to respond to a hire request, check availability, arrange a booking and provide agreed booking information.
• Legitimate interests: to manage ordinary business enquiries, maintain appropriate records, protect our website and handle service-related correspondence, where these interests do not override your rights.
• Legal obligations: to retain or provide information where required by applicable law, including relevant financial and accounting requirements.
• Consent: where consent is required, for example for certain non-essential cookies or optional marketing communications.

Where we rely on consent, you can withdraw it at any time. Withdrawal does not affect processing that took place before consent was withdrawn.

5. When Information Is Shared

We do not sell personal information. We share it only where reasonably necessary for the purposes described in this policy, or where we have an appropriate legal reason.

This may include sharing relevant information with:

• Website and hosting providers that maintain the website, hosting environment, forms and technical systems.
• Payment service providers that process payments or provide payment links. Payment details are handled according to the provider’s systems and applicable arrangements.
• Email and communications providers that help us receive enquiries and send booking correspondence.
• Professional advisers and accounting providers where information is needed for business administration or legal obligations.
• Public authorities or legal representatives where disclosure is required by law or is necessary to establish, exercise or defend legal claims.

Service providers should receive only the information needed for their role and must handle it in accordance with applicable requirements and the arrangements in place with us.

If a service provider processes information outside the United Kingdom, we will take the steps required by applicable data protection law for any relevant international transfer.

6. How Long We Keep Information

We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected, including any relevant legal, accounting or dispute-resolution requirements.

• General enquiries that do not lead to a booking: normally up to 12 months after the last meaningful contact.
• Booking and customer correspondence: normally up to 24 months after the booked session or the last related contact, unless a longer period is reasonably required.
• Financial and transaction records: for the period required by applicable tax and accounting rules, which may be up to 6 years for relevant UK business records.
• Technical and security logs: for the period needed to investigate issues, maintain security and manage the website, according to the relevant system’s retention settings.

These periods are standard retention guidelines rather than a promise that every record will be deleted on a particular day. We may keep information for longer where required by law or where it is reasonably necessary to deal with an ongoing matter. When information is no longer needed, we will securely delete it or take steps to anonymise it.

7. Keeping Information Secure

We take reasonable technical and organisational steps to protect personal information against unauthorised access, loss, misuse or alteration. These measures may include access controls, account security, software updates, appropriate hosting protections and limiting access to people who need information for their work.

No website or electronic transmission can be guaranteed completely secure. If a personal data breach occurs, we will assess it and take the steps required by applicable law, including notifying the relevant authority or affected individuals where legally necessary.

8. Cookies and Website Tools

Our website may use cookies and similar technologies to support essential website functions, remember preferences, protect forms and understand how visitors use the site.

Essential technologies may be needed for features you request. Non-essential analytics, advertising or tracking technologies should only be used in accordance with applicable requirements, including obtaining consent where required.

You can manage available cookie choices through the website’s cookie controls, where provided, and through your browser settings. Blocking certain cookies may affect how parts of the website work.

Please refer to our separate Cookie Policy for further information about the types of cookies used, their purposes and available controls.

9. Your Privacy Rights

Depending on the circumstances and applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Request deletion of personal information where the law allows.
• Ask us to restrict certain processing.
• Object to processing based on legitimate interests, taking account of the circumstances.
• Receive certain information in a portable format where the legal conditions apply.
• Withdraw consent where processing relies on consent.
• Complain to the UK Information Commissioner’s Office (ICO) if you have concerns about how your information is handled.

To exercise a right, contact us using the details in this policy. We may need to verify your identity before responding, particularly where a request involves access to personal information.

We normally respond within one month of receiving a valid request. If a request is complex or we receive several requests, applicable law may allow an extension of up to a further two months. If an extension is needed, we will explain this within the initial month.

Some rights are subject to legal conditions and exemptions, so we may not be able to fulfil every request in every circumstance. If that applies, we will explain the reason where we are permitted to do so.

10. External Websites

Our website may contain links to third-party websites or services, for example a payment provider or an external platform. Those services operate under their own privacy policies and terms.

We recommend reviewing the relevant policy before providing personal information directly to a third party. We are not responsible for the privacy practices of websites that we do not operate.

11. Changes to This Policy

We may update this policy when our services, website features or legal requirements change. The version published on this page is the version currently in effect.

Where a change materially affects how we use personal information, we will take reasonable steps to explain the change or provide additional information where required.

12. Contact Us

If you have a question about this policy, would like to make a privacy request or want to understand how information relating to a studio enquiry or booking is handled, please contact us.